How are refunds of wrongly or overpaid deductions and contributions made?

To return excessively (erroneously) credited amounts of deductions, contributions or penalties, an application is submitted to the non-profit joint stock company «State Corporation «Government for Citizens».

The State Corporation, within five business days from the date of receipt of the application, verifies the fact of crediting deductions and (or) contributions, and (or) penalties, the application is sent to the Fund with an attachment confirming all the details for this payment.

Based on the results of consideration of the payer's application for the refund of excessively (erroneously) credited amounts of deductions and (or) contributions and (or) penalties, the fund makes the following decisions:

• on the return to the payer of excessively (erroneously) credited amounts of deductions and (or) contributions and (or) penalties;
• refusal to refund the payer of the amounts of deductions and (or) contributions and (or) penalties (the data in the application is incorrectly filled in if there are no documents confirming the payment, if there is no confirmation from information systems, and also if the refund is issued by a foreign citizen).

The application can be submitted through the website https://eotinish.kz/